The people that you hire to bring your party to life are just as important as the guests that you invite. When you hire a party rental or tent company, they can make or break your event. That’s why it is crucial to consider these things before you proceed. 

Customer Service

There’s nothing worse than hiring a party rental company and dealing with poor responsiveness and lousy customer service. That’s why it’s essential from the get-go to take into account how the party rental company is treating you. Do they respond promptly to emails and phone calls? Getting a quick response is a great sign that you’re in the right hands. 

Insurance and Licensing

Make sure that your rental company has the proper license to run their business. They should also carry liability insurance should anything go wrong. Ask them to show proof of both. They should have the necessary paperwork. 

Written Quote

Your party should not be contingent upon a verbal agreement. Get a quote in writing that clearly itemizes expenses such as fees, taxes, and tent rental. This written quote will have your back in case anything goes wrong during the process. 

Cancellation Policy

Always ask about the company’s cancellation and change policy. This you’re also going to want to get in writing. It’s not uncommon for things to change at the last minute, such as the guest list going up or an emergency weather condition. 

Ask for Photographs

It’s important to see photographs of past events. This is particularly the case for weddings. Wedding tents are of superior quality to normal tents, so ask specifically if the company gets hired a lot for weddings, and then take a look at their wedding tents to make sure they’re up to snuff. 

What Else Do They Offer?

Many rental companies will not only provide tents, but also tables, chairs, dinnerware, and the like. It’s a smart idea to find a good company that can do all of this for you, as it simplifies the process and often you can score a deal for renting everything from the same house. 

Hiring the right party rental company is crucial for ensuring that your big event is a hit. When you find a company that provides everything that you need in a timely manner and with a smile on their face, you’re going to see that it’s going to make your life a whole lot easier. Do some research online and be sure to read reviews for all the companies that you’re interested in. 

To learn more about how Baystate Tent & Party Rental can help you, give our team a call today at (978) 851-2002.